Privacy Policy
Last updated: July 2026
This policy explains what this website collects, why, and what happens to it. It covers this site only.
What the contact form collects
The forms are the only places on this site where you enter personal information. The contact form asks for:
- Name
- Email address
- Company or institution
- Country
- Subject of the inquiry
- Your message
What the authorized-workshop finder collects
The workshop finder asks for what is needed to locate the nearest service point and send you its details:
- Country, region and city
- Whether you own a Liby device
- Serial number, if you own one
- First and last name
- Email address
- Phone number
What we record alongside your submission
Together with either form, we store the IP address the request came from, the browser user-agent string, the language version of the site you used, and the date and time.
The IP address serves two purposes: it limits how many submissions a single source can send in a period of time, which is what keeps the form from being used for spam, and it helps us investigate abuse. It is not used to build a profile of you.
Why we process it
To read your inquiry and reply to it, and to keep a record of business inquiries received. We do not sell this information, and we do not use it for advertising.
Where it goes
Submissions are stored in our database and a notification is sent to our team by email so that someone sees the inquiry. The email provider processes the message on our behalf and for no other purpose.
How long we keep it
We keep inquiries for as long as needed to handle them and to maintain a record of business correspondence. You can ask us to delete yours at any time.
Cookies and analytics
This site does not load analytics or tracking scripts before you allow them. When you make a choice in the cookie banner, that choice is stored locally in your browser so we do not ask again; it is not sent to us and it does not identify you.
If you decline, no analytics script is loaded at all.
Your choices
Use the contact form to ask what we hold about you, to correct it, or to have it deleted. You can change your cookie choice at any time by clearing this site’s data in your browser.
Changes to this policy
If this policy changes, the updated version is published on this page with a new date.